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OUR SERVICES

Voice Services

Atrotech offers your business voice services and advanced Virtual PBX services. The services are of a high standard due to cooperation with the leading telecommunications service provider Microbase. We provide voice services over IP (VoIP), but also geographic numbers. The voice services are of high quality and have been developed with the aim of an excellent user experience.

For the management of your voice services, we provide you with a modern telecommunication platform, Microbase ePhone. Through the ePhone portal you can perform a series of actions as presented below:

  • Make or receive calls to Greece and abroad at the lowest prices
  • Receive fax to your e-mail account (Fax2mail)
  • Send instant messages to other ePhone subscribers
  • Get a new phone number
  • Communicate securely via encrypted telephony
OUR SERVICES

Virtual PBX and
Contact Center Solutions

In addition, an integrated virtual call center platform is provided. This allows you to have your entire telecommunications infrastructure on the Cloud. Therefore, you can avoid any local installation of call center hardware. The service already allows integration with Microsoft teams (Microsoft 365) to make your communication easier.

Virtual PBX provides the full functionality of a modern call center, with flexibility, freedom of movement and low cost. All you need is an Internet connection and IP telephone device, Softphone or Smart Phone.

On top of the above, the services include a cloud contact center solution. This solution provides you with the maximum possibilities for call routing and reporting.

Virtual PBX features include:

  • Great and easy scalability
  • Easy to manage
  • Detailed call lists
  • Option to conduct conferences
  • Conference Rooms
  • Call waiting
  • Multiple outgoing/incoming call channels

Contact us

To discuss your needs and create the custom configuration that best fits your business.