Data Center Infrastructure

The operation of the company requires interconnections (network) and presence in the most central data centers in Greece and the Balkans. Our goal is to ensure the greatest flexibility to interconnect with our partners. This will enable us to offer you a consistently high level of service. Due to the aforementioned, we have active central hubs in Athens (AIA Data Center, TIS Sparkle IDC), Thessaloniki (Synapsecom) and Sofia, Bulgaria (Telepoint).

As we aim for the highest availability and physical security of our services, the data centers are of high standards (Tier 3+). Especially the infrastructure within AIA is in the High Security datacenter with the highest physical security in Greece.

The data center infrastructure criteria in which we provide our services are:

  • Easy access via main roads. Therefore, your technical staff can reach the site within minutes.
  • Secure premises perimeter with sophisticated CCTV system and guarding on 24x7/365 basis. Controlled access to all areas with access control and biometric system.
  • Buildings resistant to different types of natural disasters
  • Air conditioning system with N+1 reserve. Temperature and humidity sensors so that the system automatically copes with any change in normal temperature and humidity levels
  • Fire suppression with environmentally friendly extinguishing agent, suitable for use in data centers, which does not affect the health of your staff or IT and network equipment at all.
  • 24x7/365 infrastructure monitoring center to ensure proper operation.
  • ISO 9001 & 27001 and PCI DSS certified infrastructure
  • A+B fully independent power supplies for the equipment housed in every rack cabinet
  • UPS and generators with N+1 backup to cover main power outage for at least 48 hours.
  • Existence of multiple networks and companies within the facilities for easy interconnection (Hubs)

Network Infrastructure

For the direct exchange of data and the orderly provision of services, we interconnect our PoPs via Ethernet lines (core network). The network between our active nodes in Athens, Thessaloniki and Sofia are protected. More specifically, the protection of the backbone network involves fully diverse paths in order to achieve its maximum availability. The capacities we can serve are several Gbps. Based on our experience and our continuous involvement in wholesale telecommunications, we choose the best and most suitable physical paths for you. Indicatively, the interconnection between Greece and Bulgaria is the shortest protected network in length. Therefore, we guarantee you the lowest latency on the market.


Ability to handle data of several Gbps



Active PoPs in Athens (TIS Sparkle IDC, AIA), Thessaloniki (Synapsecom) and Sofia, Bulgaria (Telepoint).

Microwave Network

Operation of a proprietary microwave network with extensive coverage in Attica and Thessaloniki.

Backbone network

Ethernet-based network protected via at least two diverse physical paths.

Leased Lines

Provision of international circuits worldwide through strategic partnerships with tier 1 and tier 2 providers.